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Mozy on Mac does not work :-(

I’ve been trying out Mozy as a backup service for my Mac. Granted it’s beta, but for me it does not work. When I change files or add ne files to a folder, those changes are not detected by Mozy (0.7.0.0). It tells me “no files changes” when I do a backup. Sigh. Either I’m doing something wrong or this is a bug. Their FAQ says it depends on Spotlight, but after checking Spotlight does detect the new files. I guess I either need to way for a final Mozy version, or I’ll look for another service. Sad, because Mozy looked good and was cheap.

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About the author: Stephan Schmidt is head of development at brands4friends. He has more than 15 years of internet technology experience and 10 years experience in agile. He was head of development, consultant and CTO and is a speaker, author and blog writer. He specializes in organizing and optimizing software development helping companies by increasing productivity with lean software development and agile methodologies. Want to know more? All views are only his own.
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KC

I was googling about Mozy on mac to see if I could find anyone else having problems. I actually am having a different problem with 0.7.0.0 than you. My computer is unable to complete a backup because Mozy’s server keeps on dropping the connection (granted I am currently in Hong Kong until December, but this is an issue that Mozy claims is an internal one). Have you had any issues with connection at all?

stephan

Hi KC, being in Berlin, Germany, I have no problems with my connection, though my backup size is rather small, only important stuff < 1gb complete. I hope they get it fixed with 1.0, the service looks nice and the client is easy to use. But a backup service which is not 110% reliable is not very useful in my opinion.

Larry

Fast forward to 2009…. this thing STINKS. Mozy will takes months to back up 200 gigs of data. Then it will just start over at the beginning for no apparent reason. Customer service stinks. Hard to get a reply out of them and when I do it is a canned response that doesn’t apply to my problem.

Crash plan is WAY better. Switching to it now even though my mozy subscription is still valid for another year. Big mistake getting the mozy for 2 years.

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